>HP SimplePass Store - Product return policy
Product Return Policy
Softex wants you to be happy with the products that you purchase from the HP SimlplePass store.  We understand that sometimes a product must be returned and we will facilitate this as best we can. Therefore, Softex provides a 30-day money back guarantee for all its products.  Purchaser is responsible for all return shipping charges. Items returned must be in a condition in which they were received and retuned in the original packaging. Unfortunately, shipment timeframes can not be guaranteed by Softex.

Please fill out a support request for Product returns